Privacy Policy

Royal Stranger

Effective date: 3.09.2025
Royal Stranger (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, request product information, or subscribe to our communications. By navigation our website it is implied that you have read and accept our privacy policy as listed below.

DATA CONTROLLER

Royal Stranger is the data controller of your personal data under the General Data Protection Regulation (GDPR).
Contact details: Royal Stranger
Email: [email protected]

PERSONAL DATA WE COLLECT

We may collect and process the following personal information:

Identification and contact details (name, email, phone number, company, address) when you contact us through our website or request quotations.
Communication preferences (when you subscribe to our newsletter).
Technical and usage data (IP address, browser type, pages visited, via cookies and analytics tools).
Order and delivery details (when processing shipments through our logistics partners).

HOW WE USE YOUR DATA

We use personal data only for legitimate business purposes, including:

Responding to inquiries and providing information about our products.
Managing customer relationships and communications.
Sending newsletters, updates, and marketing communications (if you have subscribed).
Improving our website and user experience (through analytics and cookies).
Coordinating logistics and deliveries with our shipping partners.
Meeting legal and regulatory obligations.

LEGAL BASIS FOR PROCESSING

We process personal data under the following legal grounds:

Consent (e.g., subscribing to newsletters).
Legitimate interest (e.g., responding to business inquiries, improving services).
Contractual necessity (e.g., processing shipping information for orders).
Legal obligation (e.g., record-keeping, tax compliance).

SHARING OF DATA

We may share personal data with:

Logistics and shipping providers to deliver orders worldwide.
IT service providers (such as hosting and analytics services).
Marketing platforms (for newsletters and communication management).
We do not sell or rent personal data to third parties.

INTERNATIONAL DATA TRANSFER

As we operate worldwide, your personal data may be transferred outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place (e.g., EU Standard Contractual Clauses).

DATA RETENTION

We retain personal data only for as long as necessary for the purposes described above, or as required by applicable law.

YOUR RIGHTS (GDPR)

You have the right to:

Access your personal data.
Request correction or deletion.
Restrict or object to processing.
Withdraw consent at any time (e.g., unsubscribe from newsletters).
Lodge a complaint with the Portuguese Data Protection Authority (CNPD).
To exercise your rights, please contact us at [email protected].

COOKIES AND ANALYTICS

We use cookies and similar technologies (including Google Analytics) to improve our website, analyze traffic, and understand user behavior. You can manage cookie preferences through your browser settings.

SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with a revised “effective date.”